Get Time Back. Get Paid Faster. Keep Customers Happy.
Owner Time Back
We fix the day-to-day pulling you back in, so priorities slip and decisions come too late.
Outcome: a simple weekly snapshot (cash, margin, priorities) and clear ownership so the team executes without you.
Sales You Can Count On
We fix “just” selling and manual chasing that depends on you.
Outcome: a repeatable sales workflow that the team can run, with faster quoting, structured follow-up, and more predictable cash flow.
Customer First
We fix customer requests piling up and follow-up slipping when things get busy.
Outcome: a customer response system (routing, templates, automation, reporting) so you serve more customers faster. The system carries the workload, not the people.
How it works
Our method, in three steps.
This is our “operating system” story in three steps.
1. Diagnose
We map the workflow, find what is slowing things down, confirm who owns what, and agree the outcomes that matter (time back, speed, cash flow, customer experience).
2. Build
We build the system: handoffs, templates, follow-up, automation, reporting, and simple rules so the team runs it without you.
3. Embed
We train the team, set the weekly rhythm, track the numbers, and tighten it over the first month so it becomes the new normal.
Next Step
...where do YOU start?
Pick a service below, or start with a short scoping call.
We look for quick commercial wins in the first phase, alongside the operational fixes, to reduce pressure early and identify quick wins that can help offset the cost.
No fluff. Just actions that improve follow-through, conversion, and cash flow.
98% customer resolution within 24 hours (down from average 2.5 days)
+86% more responses under 15 minutes
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Quote Speed (time back + sales)
Quote creation cut from 6–8 minutes to 28 seconds
+23% quote conversion within 3 months
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Follow-up Automation
Automated quote capture and follow-up
More consistent conversion without manual chasing
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Contract Wins
Secured multi-year government and enterprise contracts (valued at over $3M)
Built repeatable tender workflows and governance
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20% Lower Shipping Costs
20% reduction in DHL and FedEx freight costs
Improved freight rules and tooling (calculators, procurement rules, air vs consolidated freight)
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Working Capital and Cash Flow
Supplier terms improved from 60 to 90 days; deposits reduced or removed
Changed ownership and handover rules between supplier and customer, improving cash flow turnaround
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Calm, structured, and outcomes-first.
What you can expect
No noise. Clear actions, weekly momentum, and outcomes you can measure.
Jonathan played a critical role in delivering key projects end-to-end, improving customer outcomes and strengthening commercial follow-through. His market insight and relationship leadership added real value across government-focused work.
KevinCorporate Sales - Defence Liaison
Jonathan brought practical systems and automation that improved commercial performance and took pressure off the team. He also helped us establish a real presence in Australia, building the go-to-market engine and the internal setup to support expansion.
RobBusiness Owner
Jono brought a calm, steady hand to our leadership team and helped stabilise the business. The team absolutely loved working with him and we saw real benefit from having him on board, I would recommend him to anyone.
TroyCEO (NZ Division)
Jonathan is highly professional and data-driven, providing regular updates, clear next steps, and calm guidance throughout. He delivered measurable improvements and managed the work end-to-end, which made the process simple and stress-free.